Since the 90s JB Hunt have been developing homegrown software to continuously improve their business operations. The different software development team support different departments and operate independently from each other. This has created a unique user interface for each system causing inconsistencies in the interface and retraining as end user switching from one system to another. The User Interface Standard Document addressed this issue by documenting the different systems, interviewing end users, and managers on best practices. Working along with the Software Architect Team, they came up with the standards that have been adopted by different teams moving forward. Creating a consistent look and feel across different systems and improvements in the user experience.
Industry: Trucking, Fortune 500
Project Type: Analytics, Software
Services: System Analysis, User Interface Standard document