Key Responsibilities

1. Planning and Coordination

Participate in the planning and coordination of all testing phases and types, including but not limited to:

• Developing test strategies and test plans for:
  • Monthly sprints
  • End-to-end testing
  • Business User Acceptance Testing (UAT)
• Coordinating testing activities based on sprint and release cycles
• Writing test cases aligned with the internal testing strategy
• Collaborating with developers, business analysts, project managers, and other stakeholders to improve the testing process
• Creating and maintaining test documentation

2. Testing

Participate in quality assurance activities and support UAT execution:

• Executing test cases and comparing results against expected outcomes
• Ensuring traceability between business requirements and test cases
• Validating test environments and test data
• Identifying gaps in test conditions and recommending improvements
• Mentoring business users during UAT
• Collaborating with external users (directly or indirectly)
• Logging, documenting, and following up on defects and issues
• Aggregating and reviewing user-reported issues

3. Go-Live Readiness & Post Go-Live Support

Support deployment activities and ensure production system stability:

• Participating in go-live planning and readiness tasks
• Sharing knowledge to support a smooth transition to steady-state operations
• Performing smoke and sanity tests in production
• Validating critical business functions after deployment
• Logging, triaging, and tracking production issues
• Monitoring system performance and data integrity during the stabilization phase

Required Qualifications:

Minimum of 2 years’ experience in:

• Testing within Microsoft Dynamics365
• Writing and automating test scripts and test cases
• Translating business requirements into test documentation
• Creating and maintaining manual and automated test plans

Minimum of 1 year experience in:

• Using Azure DevOps (ADO) or Visual Studio Premium test tools
• Developing and maintaining software testing code

Additional Expertise Required:

• Hands-on white box and black box testing
• Strong communication skills, including the ability to explain complex technical details to non-technical users
• Familiarity with or hands-on experience using:
• Microsoft Power Apps / Power Pages
• C#
• SQL, including writing queries in Dataverse and AQL
• HTML
• JavaScript
• Object-Oriented Programming (OOP)